MARC状态：已编 文献类型：西文图书 浏览次数：63
- 题名/责任者:
- Dead reckoning : air traffic control, system effects, and risk / Diane Vaughan.
- 出版发行项:
- Chicago ; London : The University of Chicago Press, 2021.
- 出版发行项:
- 漏2021
- ISBN:
- 9780226796406
- ISBN:
- 022679640X
- 载体形态项:
- xii, 681 pages : illustrations ; 24 cm
- 其他载体形态:
- ebook version : 9780226796543
- 个人责任者:
- Vaughan, Diane, author.
- 论题主题:
- Air traffic control.
- 论题主题:
- Air traffic controllers.
- 论题主题:
- Circulation ae虂rienne-Contro虃le.
- 论题主题:
- Air traffic control.
- 论题主题:
- Air traffic controllers.
- 中图法分类号:
- V355
- 书目附注:
- Includes bibliographical references and index.
- 内容附注:
- Part I. Beginnings -- Dead Reckoning -- History as Cause -- Part II. Producing Controllers -- From Skill Acquisition to Expertise -- Embodiment -- Part III. Boundary Work -- Boston Center and Bedford Tower -- The Terminal -- Part IV. Emotional Labor, Emotion Work -- Mistake and Error -- Risk and Stress -- Part V. "That Little Frisson of Terror" -- September 11 -- The War on Terror -- Symbolic Boundaries -- Part VI. System Effects, Boundary Work, and Risk -- The Age of Automation -- Continuities, Change, and Persistence.
- 摘要附注:
- "When two airplanes were flown into the World Trade Center towers on September 11, 2001, Americans watched in uncomprehending shock as first responders struggled to react to the situation on the ground. Another remarkable and heroic feat was taking place in the air: more than 550 air traffic control centers across the country coordinated their efforts to ground 4,000 flights in just two hours--an achievement all the more impressive considering the unprecedented nature of the task. In Dead Reckoning, Diane Vaughan explores the complex work of air traffic controllers--work that is built upon a close relationship between human organizational systems and technology and is remarkably safe given the high level of risk. Vaughan observed the distinct skill sets of air traffic controllers--from1998 to today--and the ways their workplaces changed to adapt to technological developments and public and political pressures. She chronicles the ways these forces affected their jobs, from their relationships with one another and the layouts of their offices, to their understandings of their job and its place in society. To fully understand the dynamic interplay of these forces, Vaughan traces the profession to its origins, uncovering how it has incorporated new technologies and adapted organizational practices in dead reckoning, the process of deducing the future position of an object in space. Vaughan shows how technological development changes all workplaces; every organization must use dead reckoning to predict their future place in our ever-changing social space"--
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